terms & conditions

terms and conditions 

elfin alchemy wants to help you have a great user experience, by using the elfin alchemy website you are agreeing that you comply with and will be bound by the elfin alchemy terms and conditions. 

buying from the elfin alchemy online shop

when you place an order with elfin alchemy through the online shop, you will be given the opportunity to check your order and correct any errors. elfin alchemy will send you an order confirmation email, listing the products you have ordered.

elfin alchemy's acceptance of your order takes place when the order is sent out (you will be sent an order despatch email). When elfin alchemy sends your order the purchase contract will be made even if your payment has been processed immediately, unless elfin alchemy has notified you that we cannot accept your order or you have cancelled your order.

elfin alchemy can refuse to accept your order:

  • if payment for goods is not made and are unable to obtain your payment authorisation
  • if items are not available / not in stock
  • if goods have a price or product description error
  • if you do not meet the eligibility criteria, for example have ordered from a country that elfin alchemy doesn't post to
As part of the consumer credit act 2014, if you are unhappy with your purchase when it arrives, you can return it to elfin alchemy. See delivery info for details about returning your item.

    copyright

    The information and images on this website are protected by copyright: Copyright © 2021 elfin alchemy. All Rights Reserved. The information and images on this website may not be reproduced in any form or by any means without the prior written permission from elfin alchemy.

    warranties and disclaimers 

    a bit of legal stuff - elfin alchemy assumes no responsibility for errors or omissions in the information referenced by or linked to this website. In no event shall elfin alchemy be liable for any special, incidental, indirect or consequential damages of any kind or any damages whatsoever including without limitation those resulting from loss of use, data or profits, whether or not advised of the possibility of damage and on any theory of liability arising out of or in connection with the use or performance of this information. This website could include inaccuracies or typographic errors changes are periodically added to the information herein; these changes will be incorporated in new editions of this website. elfin alchemy may make improvements and/or changes to the information and the products described in this website at any time.    

    trademark information

    The trademarks and logos displayed on this website are the property of elfin alchemy.